High Performance IT

This book is intended for anyone in IT management from a Team Leader right up to Chief Information Officer, including IT consultants, auditors, human resources and trainers. The book is especially helpful for anyone coming from a non-technical background who finds themselves in IT and wants to assess the health and capability of their IT Department. No matter what your level of IT experience is, or what your background is, you will find this book to be extremely helpful in boosting your IT performance.