Uplift your Management skills On-Line in 4 weeks
This Blog is based on the ‘High-Performance Management and Teams’ management model designed to help Managers, Team Leaders and Teams. It is based on 40 years of IT management consulting, improving the performance and productivity of IT and Business across the Insurance, Banking, Finance, Health, Transport, Retail, Superannuation and Technology sectors.
High-Performance Teams are successful because they love their work.
Any team can achieve High-Performance.
The course is effective, delivers real benefits and has been designed for Managers and Team Leaders who want uplift their Management skills to High-Performance and then optionally build a High-Performance Team of their own.
Course content
Management style
A High-Performance management style is developed that focuses on professionalism, management qualities and people leadership qualities.
2. Professionalism
A definition of professionalism and how to achieve it are created. It consists of things like having specialised knowledge, a theoretical foundation, intellectual and professional development, use of techniques and knowledge, competence, honesty, integrity and respect.
3. Common Goal
Ordinary teams respond to a mandate from outside their team. However, to be successful, a team needs to develop its own common goal. The team leader acts as a guide for the whole team to define a meaningful, measurable team common goal.
4. Performance Goals
Individual performance goals that support and contribute to the achievement of the common goal are created for each team member.
5. Team Meetings
A Management Team meeting, aside from being an essential general management practice, is required to support the team. It focuses team members on matters such as staff, performance, productivity, customer satisfaction and service.
6. Mentoring
Is used as a positive method to support and encourage team members, allowing both to develop to their fullest potential
7. Roles and Responsibilities
When team members know what their roles and responsibilities are, how they support the team, and how they contribute to the success and results of the team, this produces greater job satisfaction and commitment.
8. Motivation
Team Leaders who actively support and motivate feel closer to those whom they are helping. By showing a sincere interest in their staff, team leaders build trust and inspire others to achieve higher levels of performance.
9. Mutual Accountability
Team members must accept that they are accountable to each other, which guarantees better performance and excellence in teamwork.
10. Selfless Collaboration
Selfless collaboration is perhaps the most excellent quality of a High-Performance Team, with people working together to achieve any task, keeping each other’s goals and the common goal in mind.
11. Interpersonal Skills
How to develop ten interpersonal skills such as trust, open communication, shared leadership, conflict management, decision-making process, respect, body language, persuasion, charisma and emotional intelligence.
12. Team Rules
The establishment of clear ground rules gives the team its cultural baseline. It is a fundamental step in High-Performance team development
13. Workload Management.
Assistance with establishing or improving an end to end Workload Management process.
14. Process and Intranet.
Guidelines on how to review and improve process and make your Intranet act as the single source of truth.